For domestic shipping in the United States most items costs about $3.00 to ship for the first item and $.50 cents for each additional item. If you order over $75.00 shipping is free. Larger figures costs a little more to ship and do not fall into the $3.00 + $.50 shipping deal.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. While we can ship to almost anywhere, we can not know the tariff and import duties of all countries. So please be aware of these possible import duties for your country. These will be due by you before you can get your items from your customs agencies.
We are owned and operated by Monkey See Monkey Do, a brick and mortar toy shop in Austin Texas.
You may return most items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.